In the event of a car breakdown, accident, or theft, policyholders can file an insurance claim in three simple stages, as detailed below:
Register your claim:
It is advisable to make the insurance claim as soon as possible after any incident that causes loss or damage to your vehicle. You may register your claim in the following ways:
Visit the official website of Bajaj Allianz and register your claim online:
Call Bajaj Allianz customer care executive who will guide you with the claims process on 1800-209-5858 (toll-free number).
While registering the claim, you must keep the following information handy:
- Engine and chassis number of the vehicle
- Date and time of accident
- Location and description of the accident
- Address for the inspection of vehicle
- Kilometer reading of the vehicle
- Police FIR, in case of vehicle theft
Get your vehicle taken to the garage:
If the vehicle gets damaged due to a collision or any other reason, the same should be carried to the garage to avoid further damage.
Submit the necessary documents:
The last step for claim settlement is to submit the necessary documents to the insurer. The same may include the Registration Certificate of the vehicle, copy of police FIR, policy document, driving license, and more as prescribed by the insurer.
Bajaj Allianz Customer Care Contact Details:
In case you have any concern or issue with respect to the Two-Wheeler Insurance policy offered by Bajaj Allianz General Insurance Company, you may contact the insurer using the details given below:
Bajaj Allianz Customer Care Telephone Number:
Landline/Mobile: 1800- 209- 0144/1800- 209- 5858/1800- 102- 5858/020-30305858
Bajaj Allianz Branch Offices in Important Cities
If you wish to buy or renew your motor insurance policy or have queries or concerns that need to be resolved, you may also visit your nearest Bajaj Allianz branch to get the assistance needed. Below are the addresses and phone numbers of branch locations in some important cities in India. You may use the ‘Branch Locator’ feature on the official website of Bajaj Allianz General Insurance to locate the nearest branch office.
