EDF Energy is axing standing charges in a new tariff for new heat pump customers which guarantees daily off-peak discounts and no exit fees.
The major energy supplier says the ‘Heat Pump and Save Tracker’ tariff is exclusively available to new customers that install an Ideal Heating heat pump. Not only does the one-year tariff have zero standing charges, but EDF says it guarantees customers daily savings which will amount to at least £360 per year, with no exit fees to pay. Standing charges are fixed daily fees that are added to your energy bill by suppliers, regardless of how much energy you use.
The tariff provides six hours of discounted zero carbon electricity every day, with no price hikes or penalties, and twice-daily discounts between the hours of 4am-7am and 1pm-4pm. As an added bonus, customers can also pocket extra savings by shifting more of their consumption to the off-peak hours.
And for a limited time, EDF is offering a £500 discount on all air source heat pump installations to the first 50 customers who sign up. The one-year tariff is available to customers who pay a deposit before September 30, 2025, and complete their installation before December 31, 2025.
The discount will mean a heat pump system starts from £3,180 when applying the Boiler Upgrade Scheme Grant and with EDF’s Recommendation Scheme, heat pump customers can also earn £250 cashback for themselves, plus £250 discount for a friend, with every referral.
As part of its commitment to helping customers transition to low-carbon living, EDF is promising to only install heat pumps it’s confident will keep homes warm – and if it doesn’t perform as promised, then customers will get their money back.
Philippe Commaret, Managing Director of Customers at EDF, said: “Our goal is to support as many homeowners as possible with transitioning to low carbon technologies. Introducing our new tariff with zero standing charges ensures customers can take advantage of daily savings from the moment their heat pump is installed.
“We’re so confident in our service and product that we’re even offering a Heat Pump Promise, which guarantees customers a warm home or their money back.”
Further details on the new Heat Pump and Save Tracker tariff bundle and EDF Heat Pumps is available on the EDF website.
