Nationwide Building Society has said sorry to its customers following a delay to payments going in and out of accounts on Friday morning.
The building society explained that there was a problem affecting the Faster Payments system for transfers to other banks and societies.
“The issue has now been fixed and queued payments are being processed,” a spokesperson from Nationwide noted.
Customers were advised not to attempt to resend the payment as it could take several hours for affected payments to be processed.
Some folks, speaking up on X, formerly known as Twitter, stated that these issues stopped them from paying bills or receiving wages during the morning hours.
A few mentioned that they couldn’t access their money while their transfers were held up.
However, Direct Debits and standing orders were functioning as usual during the issues, and customers could still use their cards online and in shops, get cash from ATMs and move money between Nationwide accounts.
“We are very sorry for any inconvenience caused,” Nationwide said in addition, urging customers not to resend or duplicate payments because of the delays.
