A series of complaints is raising safety concerns about Hyundai’s popular electric SUV.
U.S. owners of the Ioniq 5 electric SUV have complained of completely or partially losing propulsive power, according to the National Highway Traffic Safety Administration.
Many have said the loss of power came after hearing a loud popping noise.
Hyundai said it would offer a software update beginning next month and replace affected components if necessary.
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The NHTSA said it received 30 complaints about the problem in 2022 models, of which it estimated 39,500 were on U.S. highways, according to a notice posted online.
A preliminary investigation opened by a division within the NHTSA indicates a recharging issue.
The issue is a power surge that damages transistors, preventing vehicles’ 12-volt battery from recharging.
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Hyundai spokesperson Ira Gabriel told FOX Business that the company was fully cooperating with the investigation and was launching a service campaign in July to update affected vehicles’ software.
Hyundai said if necessary, it would replace the component involved. It’s called an Integrated Control Charging Unit.
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Many governments are counting on EVs to replace gasoline-burning vehicles that emit greenhouse gases that cause global warming.
The Associated Press contributed to this report.